— Nicholas M.
Elderly but funny woman living alone with 3 fabulous cats. Very uh-duh about technology but gets by… except when upgrades and changes are made by computer companies. Needs to be shown how to do specific tasks so she can do them for herself. Former elem. school teacher, text bk editor, travel agent who really needs some help on the computer. And despite what it says here, I am not a “Buyer”, whatever that means.
Computer system upgrades leave me in the dust. Cannot do things that were very simple pre-improvements. Must untangle documents, downloads, etc. with help of knowledgable, patient person. And I need instruction for understanding the *!@* constant “upgrades” we are forced to figure out when the older approach was just fine.
— Nicholas M.
— Michael B.